
How We Operate
Terms & Conditions
Price Match Guarantee
Found a comparable quote? We’ll match it to earn your business—just ask.
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Limited-Time Financing
Get 0% interest for 12 months on gutters, or up to 5 years of financing on patios and shutters at regular pricing. Offer expires 15 days from date of estimate
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Financing Details
Financing is subject to approval and not available on discounted items.
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Payment
Payment is due after the final invoice is sent. We accept cash, check, or approved financing.
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Scheduling Window
Scheduled dates are estimates. Start times may vary based on weather, job conditions, and workload.
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Access & Safety
Please ensure work areas are accessible and pets are secured on the day of service.
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Weather Delays
Jobs may be rescheduled due to weather or unforeseen conditions. We’ll notify you as soon as possible if that happens.
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Materials
Once materials are ordered, the customer is responsible for all material costs.
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Color Selection
Color choices are the customer’s responsibility. We’re happy to help—please call us for guidance before materials are ordered.
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Change Orders
Any changes to the original scope of work may result in additional costs and must be approved before work continues.
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Hidden Conditions
We are not responsible for unforeseen conditions such as rotten fascia, hidden structural issues, or prior improper installations. Any additional work will be quoted separately.
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Permits & Inspections
Permit requirements vary by location and are not included unless specifically stated in writing.
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Property Conditions
We are not responsible for damage related to pre-existing conditions, landscaping, or items not disclosed prior to installation.
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Warranty Limitations
Manufacturer warranties apply to materials. Our workmanship warranty covers installation only and excludes damage caused by weather events, misuse, or modifications by others.
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Photography & Documentation
Photos may be taken before, during, and after the job for documentation, warranty, and quality control purposes.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. WE NEVER SELL YOUR INFORMATION.
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Information We Collect
We collect basic information such as your name, phone number, email address, and project details when you contact us, request a quote, or schedule services.
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How We Use Your Information
Your information is used only to provide quotes, perform services, communicate with you, and improve our customer experience.
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Sharing Information
We do not sell or share your personal information with third parties, except when required to complete services such as financing approvals, material ordering, or as required by law.
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Text Messages & Emails
By contacting us, you may receive calls, texts, or emails related to your quote or service. You may opt out of non-essential communications at any time.
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Data Security
We take reasonable steps to protect your information from unauthorized access or misuse.
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Photos & Documentation
Photos may be taken before, during, or after work for documentation, quality control, and warranty purposes. These images will not be used for marketing without permission.
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Policy Updates
This policy may be updated from time to time. The most current version will always be available on our website.
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If you have questions about this policy or how your information is used, please contact us directly.
